technology service & support
overview
IT Services & Support for your Needs
Technology is essential to our daily lives, and even the smallest of problems with our technology can be a major setback.
We take pride in the fact that we have become a trusted resource to clients for break/fix repairs of their equipment. Whether it’s a situation of exhausted resources or limited resources, clients and IT partners have reduced their stress and overhead by allowing T-Tech to get the job done.
From the simplest environments to the more complex infrastructures, we have the vast experience and skillsets to configure, install, maintain, and support.
our techs
Trained & Certified
T-Tech Solutions LLC is a 5-Star rated repair center for both warranty and non-warranty repairs. Our technical services representatives are A+ and manufacturer certified. We strive to get you back up and running as quickly, and cost-effective as possible. Offering our technical services through both in-house or on-site scenarios.
Some or the more common items we repair are:
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Laptops
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Desktops
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Servers
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Printers
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Mobile Devices/Tablets
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Board-Level Repairs
partnerships
Technology Sales
We have worked very hard to establish strategic alliances with vendors, partners, and manufacturers. Our partnerships allow us to offer discounted and competitive costs to our clients. We can assist you in finding the technology you need.
Here are just some of our commonly sold items
Laptops
Printers
Network hardware
Desktops
Spare parts
Security appliances
Servers
Software
Maintenance Kits
t-tech on call
Remote Support
Our remote/help desk solution, known as T-Tech On Call, allows our team the ability to remotely connect with you, wherever you may be! We understand the importance of having your technology working efficiently at all times, so whether your are experiencing a software issue, hardware issue, or just require some assistance, we are here to help.
As long as you have access to the internet, we will be able to gain access and assist. Simply download our support tool and provide the ID code shown, and we’ll be connected and working in no time.
Out typical service schedule is Monday through Friday between the hours of 8am and 4pm, however we provide many after-hours support and troubleshooting by appointments.
Pricing and Plan
Monthly Support Agreements
Our clients quickly become accustom to the speediness of our response to issues and concerns. We are available for all clients, on an as-needed basis, Monday through Friday, between the
hours of 8am to 4pm.
However, we have numerous clients that have elected to enter into a monthly support agreement that provides an even greater level of response time, expanded support hours (before, after-hours, emergency), and discounted or flat rate support costs.
Please reach out to us today to discuss if this may be a proper fit for your firm.